Terms and Conditions

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of glowrious.shnmart.com (the "Site") and any purchase of products from [GlowRious]("we," "us," "our"). By accessing the Site or placing an order, you agree to these Terms.

1. About GlowRious

GlowRious is a skincare and haircare brand owned and operated by [Yuva Trade Concern], based at [Suncity Road, Kageshwori Manohara - 09, Kathmandu, Nepal]. Products are currently sold via [shnmart.com].

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order on the Site.

3. Products and Descriptions

• •We make reasonable efforts to display product details, ingredients, and images accurately, but slight variations in color or packaging may occur.
• •Product results vary by individual; statements on the Site are not guarantees of specific outcomes.
• •Skincare and haircare products are intended for external cosmetic use only and are not a substitute for medical advice, diagnosis, or treatment.
• •We recommend a patch test before first use of any new product, and discontinuing use if irritation occurs.

4. Orders and Payment

• •Orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
• •Prices are listed in [NPR] and are subject to change without notice. Prices at the time of order confirmation will apply.
• •Payment is processed through [payment processor/ShnMart checkout]. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the chosen payment method.

5. Shipping and Delivery

Estimated delivery timelines and shipping charges are set out on our [Shipping Policy / FAQ] page. Delivery dates are estimates only; we are not liable for delays caused by couriers, customs, weather, or other circumstances beyond our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Refund Policy, available at [link to Refund Policy page], which forms part of these Terms.

7. Intellectual Property

All content on the Site, including text, graphics, logos, product names, images, and all products name and branding, is the property of Yuva Trade Concern or its licensors, and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

8. User Conduct

When using the Site, you agree not to:

• •Use the Site for any unlawful purpose or in violation of these Terms.
• •Attempt to gain unauthorized access to the Site, its systems, or other users' accounts.
• •Post or transmit any harmful, defamatory, or infringing content through any contact or review feature.
• •Misrepresent your identity or affiliation with GlowRious.

9. Reviews and Testimonials

If we enable customer reviews or testimonials, you grant us a non-exclusive, royalty-free license to display, reproduce, and use submitted content for marketing purposes, unless you indicate otherwise in writing. We reserve the right to remove reviews that are false, abusive, or violate these Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, GlowRious / shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our products, including but not limited to allergic reactions resulting from undisclosed sensitivities or misuse of products contrary to label instructions.

Drafting note: This section should be reviewed by a lawyer, liability limitations for cosmetic products often have specific requirements under local consumer protection law, and cannot fully exclude liability for personal injury caused by negligence or defective products in most jurisdictions.

11. Indemnification

You agree to indemnify and hold harmless GlowRious, its officers, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Site or products.

12. Governing Law

These Terms are governed by the laws of [Nepal/applicable jurisdiction], without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of [city/jurisdiction].

13. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.